Family Member Care

Software DevelopmentUI/UX WireframingMediaDigital MarketingBranding
July 2023
2023 - Ongoing
Family Member Care platform showing centralised medical management for families coordinating care.

The Problem: Care information scattered across messages, paper and a dozen apps.

Families coordinating care for an ageing parent, a child with complex needs, or a partner managing a chronic condition end up running a small operations function. Medications, appointments, specialist contacts, insurance details, care notes, and consent records sit in messages, paper folders, and a dozen different apps. When something urgent happens - a fall, an admission, a medication change - the right information is rarely in one place. The cost is stress, missed doses, missed follow-ups, and exhausted carers.

The Approach: Build for the audience, keep it simple to use.

We designed Family Member Care from first principles as the central record for a person's care, built originally for the family doing the work, and then as we began working with Aged-Care and NDIS Providers, their specific needs (and keeping them both separate). The platform consolidates medications, appointments, contacts, documents and care notes into a single profile.

Care Groups let multiple family members and trusted contacts share information securely with role-based access.

The Outcome: Serving real families and providers

Family Member Care has been serving real families and providers for over two years.

The platform gives carers one place to look when a question arises, and one place to update when something changes. For providers, they can manage rostering, NDIS pay-rates, case notes, messaging and more while being linked to up-to-the-minute participant information.

Family Member Care is a platform that simplifies the medical management for your loved ones. Streamline medical care, ensuring peace of mind for your family and loved ones.

Tools used

BubbleFigmaStripeZohoMailerlite/MailSend